Terms and Conditions

Company means AceCall.ai, including its affiliates, officers, and employees.

Client means the golf club, representatives, or authorized personnel purchasing and using the Software.

Software means the AceCall.ai software and associated services provided by the Company.

Implementation means the process of setting up and integrating the Software into the Client's operations.

AceCall.ai grants the Client a non-exclusive, non-transferable, and revocable license to use the Software for the duration of the agreement, subject to these Terms.

This license is limited to the internal operations of the Client and cannot be sublicensed, shared, or resold without prior written consent.

The Software is provided as is and includes features designed to enhance customer engagement, automate communications, and support operational efficiency for golf clubs.

AceCall.ai may provide support for troubleshooting and resolving technical issues during business hours, as defined in the applicable service agreement.

AceCall.ai is responsible for configuring and customizing the Software to meet agreed goals and objectives. Additional customization requests are evaluated against the agreed scope of work and performance requirements.

The Client is responsible for correct implementation into operations, following guidance, training, and resources provided by AceCall.ai.

The Client must use the Software as intended and ensure its team is adequately trained.

The Client must comply with applicable laws, regulations, industry standards, data privacy laws, and communication standards.

The Client must provide necessary access and permissions for effective customization and integration.

The Client agrees to pay fees as outlined in the applicable agreement, invoice, or subscription schedule.

Late payments may result in suspension or termination of access to the Software.

Fees are non-refundable unless explicitly stated in a satisfaction guarantee or promotional agreement.

AceCall.ai retains all rights, title, and interest in the Software, including enhancements, updates, and customizations developed during the agreement.

The Client retains ownership of customer and operational data entered into the Software.

AceCall.ai may process and use aggregated and anonymized data for analytics and improvement purposes, provided such use does not identify the Client or its customers.

Except as explicitly stated, the Software is provided as is, without other express or implied warranties.

AceCall.ai is not liable for indirect, incidental, special, or consequential damages, including lost profits, business interruptions, or data loss.

The total liability of AceCall.ai is limited to the fees paid by the Client in the 12 months preceding the claim.

Either party may terminate according to the applicable agreement. Upon termination, access to the Software will cease and outstanding fees become due.

These Terms are governed by the laws of Ontario, without regard to conflict of laws principles.

For questions about these Terms and Conditions, contact support (at) acecall (dot) ai or call +1 866-838-8581.