your new GOLF CLUB ai employee
Eliminate Your Voicemail.
Never Miss Another Call.
AceCall.ai is your Voice AI Employee programmed and trained specifically for golf clubs to answer your phone calls, take messages, place orders, answer questions, notify staff, set appointments 24/7, and more.
Get An Estimate Of How Much Your Missed Calls Are Costing Your Golf Course
Enter the average one-time or lifetime value of a golfer
Enter an estimate of how many calls you miss per month
Enter the rate at which you close callers
Hit "Calculate ROI" and see how much lost revenue this can help you reclaim!
ROI Calculator
Results:
Monthly $$$ Left on Table:
We Charge (per month):
ROI: %
24/7 aI Voice receptionist
Golf courses are busy places during the golf season and all of them struggle to answer the phones when they ring.
AceCall.ai allows you to answer every call professionally, providing automated call-recap emails, and instant follow up SMS to callers!
Orders, Routing & Scheduling
Tired of missing calls and falling short of member expectations with both simple tasks and urgent requests?
AceCall.ai will take food and drink orders, answer FAQs, route calls to appropriate parties, and forward call transcriptions to any staff you want.
Saves Time & Makes Money
Everyone loves saving and hates wasting time - members, staff, and owners.
Member and staff satisfaction and retention are two of the most important KPIs for every golf club to maximize. Never lose business because of missed calls and upset guests/members again.
all the features you need
in one place
Conversational Phone Calls
Live voice conversations with all inbound calls customized for all your golf club departments
Custom Working Hours
Your phones ring first, and AI takes over only if no one answers after
X seconds
Route Inbound Calls
Forward calls to particular team members under certain customizable conditions and requests
Gather Information
From basic contact information to any custom field, capture all the most important contact info
Email Summary
Send an email to relevant staff with a summary and recording of each call your AI employee handles
Workflow Activation
After hanging up, automatically follow-up with members to maximize satisfaction
Tone Customization
Personalize your AI employee to represent the unique and prestigious culture of your golf course
Custom Prompting
We train your AI employees with specific goals so they can go to work in each department
Want Integrations?
AceCall.ai Works Seamlessly With Your Golf Management Software
Connect with many leading golf club platforms—whether you're managing tee times, members, or pro shop sales.
Our AI Receptionist syncs call data, bookings, and member interactions directly into your existing systems so you can have it all in one central place.
Get in touch to learn more
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Try It Out For Yourself!
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Simple Pricing, Major Impact
What's Included:
AI Employee (pick 1-10+ departments/lines - Front Desk, Pro Shop, Food & Beverage, GM, etc.)
Done-For-You Setup and Configuration for All Employees
Personality and Tone Customization
Onboarding and Training for All Staff
Answers & Records All Inbound Calls
Post-Call Follow-Up Summaries & Full Call Transcripts
Win Big With The All-In-One AI Employee System To Ace Your Golf Club's Member and Staff Satisfaction and Retention!
Ready for more happy and loyal members, more fulfilled and less stressed staff, more positive reviews and referrals, and more savings and profit?
Get AceCall.ai today and embrace the new gold standard for customer service and member experience taking all customer-centric industries by storm.
100% risk free - 30 day money back guarantee
TRY IT RISK FREE
Our Guarantee
You will love everything about AceCall.ai,
from the purchase, the post-sale, and onboarding experience, to the quick and easy configuration and deployment of your app, to the ease of use and immediate results for members and staff,
Or you can request a full refund within 30 days of purchase.
FAQ
If you have questions about AceCall.ai we have answers.
And if you have any questions not answered below, ask our chat bot at the bottom right of the page and we will get the answers to you promptly.
General Overview
What is AceCall.ai?
AceCall.ai is an AI voice receptionist employee designed and trained specifically for golf clubs to provide phone support for busy inbound phone lines that are essential for the smooth operation and running of golf courses. Outbound calling capabilities are currently under development as well.
It ensures calls are answered consistently when staff can't answer themselves, providing excellent customer service while freeing up staff for other tasks.
Instead of callers getting your voicemail and leaving you a message that you need to listen to to know the reason for the call, this is an AI Voice Employee who can speak with your caller, gather the reason for their call through a natural back and forth conversation, and send you an email transcription summary of the call completely eliminating the need for voicemail.
How does AceCall.ai work?
AceCall.ai uses advanced conversational AI, voice recognition, and natural language processing to understand caller inquiries, provide information, and handle common requests.
It currently operates on its own backend member database, but will soon be able to integrate seamlessly with your club’s existing systems.
What departments benefit most from AceCall.ai?
AceCall.ai is ideal for your golf club's busiest departments: the pro shop, front desk, and restaurant.
But it is also the perfect tool to replace all voicemails on every line in your club.
It will record and forward call notes regarding reservation requests, membership inquiries, tee-time bookings, food and beverage orders, and much more, ensuring no call is missed and no member is left hanging and dissatisfied.
Your Standard AceCall.ai Employee is available immediately following sign up once you complete your onboarding steps. Once working together, we can begin to customize your AceCall.ai employees for your unique and specific needs and deploy them over time.
Can AceCall.ai replace human employees?
No, AceCall.ai is not meant to replace employees but to support them. By handling routine calls when staff can't answer the phone in time, it allows your staff to focus on providing in-person service and managing higher-priority customer-focused tasks that they are already working on when phones ring.
When they do call someone back, they won't need to first listen to voicemails to get the details and reason for the call. And in many cases, they won't even need to return phone calls because AceCall.ai will forward the call summary to the appropriate parties so they can handle the member inquiry, request, or order right away.
This Voice AI software is designed to be "backup support" so they can give their full attention and absolute best customer service to all member-facing work, while simultaneously ensuring other members calling into internal phone lines are never left hanging and frustrated by low call answer rates and poor customer service experience.
Is AceCall.ai customizable for our golf club?
Yes, AceCall.ai can be tailored to reflect your club's branding, terminology, events, calendar dates, and specific services. It ensures callers feel like they’re interacting with your club directly and not some general golf course.
Features and Capabilities
What types of calls can AceCall.ai handle?
Your standard AceCall.ai voice employee gathers your members' name, phone number, email, and reason for call, and forwards transcribed call summaries to the appropriate staff member(s).
Once you are a paying customer, we will work with you to customize your AI Employees to provide a much more detailed and nuanced discussion with your members just like your different department staff can.
AceCall.ai will be able to handle a variety of calls, including tee-time bookings, food & beverage orders, restaurant reservations, event inquiries, membership questions, and anything you want it to handle. Your Ai Employee(s) can be trained over time to answer almost any question your members could ever ask, or handle any issue they need help with.
Can AceCall.ai handle multiple calls simultaneously?
Yes, AceCall.ai can handle multiple calls at once, ensuring no caller is placed on hold or missed during peak times.
What languages can AceCall.ai support?
Currently, AceCall.ai is only available in English. The next language to be developed will be Spanish. But there is no timeline for this.
Who gets notified once a call is complete?
Every time a call is completed any number of relevant parties can be notified and provided a call summary via text message and/or email.
Generally, the member receives a text message and/or email notification immediately after a call is complete with a summary of their call and a message ensuring them that the appropriate parties have been notified of their request and will be following through with it and/or following up with them if needed.
All staff members you want to be notified about a call will also get an immediate text and/or email notification with a summary of all the pertinent details so they can fulfill the member's order, inquiry, or request.
Can AceCall.ai handle inbound and outbound calls?
For now, AceCall.ai only handles inbound calls.
In the future, it will be able to also perform outbound calls to members and staff for a variety of use cases and goals.
How does AceCall.ai handle complex or unusual questions?
If your customized AceCall.ai employee encounters a question it can’t answer, it can transfer the caller to a human staff member or take a detailed message for follow-up. It can also do this if the member requests a call be transferred to a human employee.
Can AceCall.ai take payments over the phone?
Right now, AceCall.ai cannot securely process payments.
It is possible to build this feature in our software and is on our 2025 roadmap (possibly Q2 or Q3).
It will integrate with your secure and encrypted payment systems ensuring transaction safety and privacy.
Implementation and Integration
How does AceCall.ai's onboarding and implementation process work?
Immediately following purchase, you will see an Onboarding Calendar booking page that you can pick a date on right away. You will also receive a series of emails to begin your onboarding and implementation process.
After our call together, we will have all we need to begin setting up, testing, and deploying your AceCall.ai employee(s).
Once we are formally working together and have your Standard AceCall.ai employee(s) working, we will begin customizing them to your specific needs for the 3 main use cases - Front Desk Receptionist, Pro Shop Assistant, and Food & Beverage Support.
At the beginning of the implementation process, we deploy our software incrementally. This allows you and us to test it out, train your staff on it, and be fully confident in it before sharing it with your members.
We are building cutting-edge voice AI technology and prioritize making sure your team and members are 100% comfortable with using this technology to its full potential and everyone's full benefit.
Do you provide training?
We are building an online training portal with a short instructional course and checklists to walk you and your staff and members through how to use AceCall.ai to its full potential ensuring confidence and ease of use for all users and stakeholders.
Before that is done, we have checklists and knowledge base documents you can follow and reference to use the software. We set everything up for you, so there is very little you need to do or know how to do yourself.
How long does it take to implement AceCall.ai?
Your AceCall.ai implementation timeline depends on how quickly you complete your onboarding forms and onboarding call(s), how quickly we can train your staff, and how many AceCall.ai employees you want.
Most golf clubs can implement a single AceCall.ai employee within 2-3 weeks, depending on the complexity of integration, customization requirements, and staff availability and enthusiasm for training.
Once implemented and operational, it will run smoothly and seamlessly for members and staff.
Does AceCall.ai require additional computer hardware or software?
No special hardware or software is required. AceCall.ai operates via our cloud-based systems and works with your existing computer and phone system.
Is AceCall.ai compatible with phone providers and existing software typically used in Golf Clubs?
We forward your current business phone number(s) to an internal phone number we generate for you. That way all your members can continue to call the same department numbers they have always called.
Currently AceCall.ai is self-contained and does not integrate with any third-party software. All 3 core use cases (Front Desk, Pro Shop, and Restaurant) will deliver immense value within our system.
The focus of our ongoing R&D is to integrate AceCall.ai with popular tee time software (Foretees, GGGolf, etc.), inventory and POS software (Jonas, etc.), tournament software (Golf Genius, etc.), and general business software tools (Microsoft Office, GSuite, etc.). If you have any specific software you want AceCall.ai to integrate with, specify it in your onboarding form and we will add it to our integrations feature roadmap.
Customer Experience
Will members know they’re talking to AI?
AceCall.ai uses a natural, human-like voice that’s personable, pleasant, and professional. Most callers won’t realize they’re speaking to AI unless they’re told.
We recommend notifying your club members of this new AI voice employee phone support feature so they know to expect it, and are given some simple instructions on how to interact with it effectively. But also so they can give valuable feedback on their interaction with it.
Can AceCall.ai handle accents or varying speech patterns?
Yes, AceCall.ai is trained to understand different accents and speech patterns, providing quality customer service for all callers.
What happens if a caller prefers to speak to a human?
Callers can easily request to speak with a human at any point in time in a call. AceCall.ai will transfer the call to the appropriate party and provide a detailed message for follow-up if that party is unavailable.
We configure your AceCall.ai Employee(s) to answer the phone after a 10-20 seconds, giving your human staff a chance to answer the phone themselves.
If your AceCall.ai Employee takes the call and the person explicitly states they want to speak to a human, we can configure it to forward the call to the GM or other senior management staff who can step in when members require immediate assistance from staff.
Can AceCall.ai personalize interactions?
AceCall.ai recognizes caller ID by phone number and can greet returning callers by name (if authorized) and tailor responses based on previous interactions.
This can be customized in many different ways based on the experience you want to give your members and the goal(s) you want your AceCall.ai Employee(s) to accomplish.
What if AceCall.ai can't answer questions or fulfill a member's request?
If AceCall.ai encounters a question or request it can’t handle, it’s designed to seamlessly pass the call to the appropriate staff member or department. The system can:
- Forward the call: Direct the caller to a specific staff member or team for immediate assistance.
- Take a detailed message: Capture the caller’s contact information and request, ensuring your team has all the details to follow up promptly.
- Provide alternative options: Guide callers to other resources, such as your website, online booking system, or member portal, for self-service solutions.
AceCall.ai ensures no call is ever left unanswered, creating a seamless experience for members and guests while reducing disruptions for your team.
Cost and ROI
How much does AceCall.ai cost?
Pricing depends on how many lines you use, and whether you use basic or advanced configurations and integrations.
Contact us today for more details on the pricing options that best meet your needs.
What’s the ROI of using AceCall.ai?
Golf Clubs will see significant ROI through improvements in these three core KPIs that drastically impact club performance and profitability:
1. Sales and Conversions - increased booking rates for all standard, seasonal, and upsell offerings; more and better online reviews, etc.
2. Member Satisfaction & Retention - happy and satisfied members are more likely to renew their annual memberships and make referrals.
3. Staff Satisfaction & Retention - happier, less stressed staff who love their jobs burnout less, take less time off, provide better service, and will work at your club longer. It costs money to lose and have to replace and train new staff.
Are there any additional fees for updates or support?
Regular updates and standard support are included in the subscription. Premium support plans are available if needed.
Is there a free trial available?
No. Due to our done-for-you setup and implementation services, we invest considerable time and resources to configure and launch your AceCall.ai Employee(s).
We offer a 30-day satisfaction guarantee instead.
You will be absolutely amazed by and very satisfied with your AceCall.ai Employee within the first 30 days or you will receive a full refund.
Support and Maintenance
What kind of support does AceCall.ai provide?
We currently offer customer support Monday - Friday from 9:00 AM - 5:00 PM EST via email, phone, ticket, and live chat to assist with any issues or questions you might have. In the future our goal is to expand this to different time zones and longer availability windows. We will eventually be able to offer customer support 6-7 days / week, 12+ hours / day.
How often is AceCall.ai updated?
AceCall.ai is regularly updated to improve performance, add new features, and keep up with industry trends. This will happen automatically in your app backend without any actions required of you.
What happens if AceCall.ai goes down?
In rare cases of downtime, calls are forwarded to human staff or voicemail, ensuring uninterrupted service. Our software is built on billion dollar enterprise systems with little to no downtime.
Call For A Demo Today
+1 866-838-8581
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