What waits
Demo · sample dataDemoWhole team · reply times
What waits
78% of the conversations the team replied to got an answer within a day, 27% within the hour. 368 waited more than a week.
How fast conversations get an answer
12,267 conversations with a replyWithin an hour
3,35127%
1 to 4 hours
3,18526%
4 to 24 hours
3,01725%
1 to 3 days
1,61813%
3 to 7 days
7286%
Over a week
3683%
Where Event registrations and waitlists conversations end
3,400 conversationsSign-ups arriveRuns on its own
957
Check the capRuns on its own
254
Confirm or waitlistYou approve
611
Fill cancellationsYou approve
458
Final numbers to the kitchenRuns on its own
407
Charge member accountsStays with you
713
1,450 of the 3,400 conversations are a single email. Single-email system notices end at their only step, so a tall bar on an alert step is expected.
Waiting is shown to find where the systems drop a request, not to grade anyone's speed. A conversation that never needed a reply is not counted here.