Overview
Demo · sample dataDemoLarkspur Ridge Golf & Country Club · 6 mailboxes · sample data
The club's year in email
Operations, member service and events take 59% of the email time. Eight jobs come back every month, and 1,257 hours of them could run on their own or become a quick check.
Emails
76,840272 on a typical weekdayHours of email
3,240About 10.4 hours a week per personAnswered within a day
78%27% within the hourHours that could change
1,257717 run on their own, 540 become a quick checkThree kinds of email time
3,240 hours in allMember-facing
1,911 h59% of the time · 53,934 emailsEmail with anyone outside the office: members, guests, suppliers.Open Back office
971 h30% of the time · 27,298 emailsEmail between club staff only: coordination, approvals, hand-offs.Open Systems and lists
358 h11% of the time · 16,109 emailsNotifications, newsletters, calendar traffic.Emails per month
sent and received, counted onceWhere the time goes
All areasOperations1,011 h
Member service483 h
Events417 h
Finance235 h
Scheduling194 h
Board181 h
Eight jobs come back every month
Runs on its ownYou approveStays with youSomeone else
| Job | What it needs | Hours | From now on | |
|---|---|---|---|---|
| Event registrations and waitlists | A shared record | 300 | ||
| Dining reservations and takeout | One routine | 260 | ||
| Member inquiries | A shared record | 240 | ||
| Tournament coordination | A shared record | 230 | ||
| Invoice routing to the office | One routine | 190 | ||
| Newsletter and member communications | One routine | 150 | ||
| Board package prep | A shared record | 140 | ||
| New vendor setup | One routine | 80 |
Eight jobs came back every month at Larkspur Ridge. What repeats at your club?
Hand-offs inside the team
14,460 emails between the sixPriyaMarco
1,240NadiaGraham
1,120MarcoPriya
980HelenGraham
940OwenPriya
860Graham is the hub. More internal mail reaches Graham than anyone else. See every lane