No! Our Ace AI Audit is designed for both AI beginners and advanced users and guides you step-by-step.

If you or your team have any experience with ChatGPT or any other LLM, then you will have a better understanding of the potential of this technology and how it can benefit your club.

But it is definitely not a prerequisite for participating in the process, nor for us to generate a high-quality custom report that will give you and your team incredible clarity in how you can win with AI in your club.

Once you sign up, you will be able to book your initial deep dive discovery call right away in as soon as 2 business days. Your team members will be contacted to book their discovery calls immediately after your call is done.

Typically we will be able to generate your report within 7-10 business days (2 weeks) of the final audit discovery call. However, for more complex cases it may take a week or so longer.

No, not at all.

You are welcome to take the report back to your team for them to implement in-house (where possible) if you have any tech champions on your team who have the time and ability to develop and deploy the proposed solutions.

You can also take this report to other third-party vendors to compare quotes and implement the recommendations if you choose to work with them instead.

However, if you do decide to work with us and use our software or services, your audit fee can be fully redeemed against your service fee or software subscription (within 12 months of audit report presentation), provided it is for our software, not our partners'.

For a limited time, we are offering an “up to 100% refund” satisfaction guarantee for the first 10 golf clubs that engage us for an Ace AI Audit.

We originally did not plan to offer any type of full refund policy.

However, given how confident we are in the value of our process, our insights, and the practical outcomes this audit delivers, we are willing to put real skin in the game for our early adopters and remove any and all risk from you and put it all on us. If you see value in this and want to give it a shot, we want to ensure you have full confidence to take action today.

Here’s how it works.

Each Ace AI Audit is a highly customized engagement that requires a significant investment of time, preparation, interviews, analysis, and synthesis, backed by years of collective experience in golf operations, software, AI, and automation. For that reason, we do not believe it would be fair or reasonable for the work to be valued at $0.

That said, if after completing the audit, reviewing the report, and participating in the findings presentation, you genuinely feel the audit was worth less than what you agreed to pay, we are willing to have that conversation in good faith.

- We require a 50% deposit to begin work.

- Our standard pricing reflects the depth of the engagement:

1. $1,500 for 1 interview

2. $3,000 for 2-3 interviews

3. $5,000 for 4-6 interviews

4. $10,000 for 7-10+ interviews

- If, after delivery, you believe the audit was worth less than the remaining balance, we will ask you to:

1. Share honest, specific feedback on why you feel that way and what we could have done/can do to make it worth the full amount to you.

2. Tell us what you believe the engagement was worth to your club.

And, if your honest and sincere assessment is that the audit was worth less than the deposit you paid, we are prepared to refund the difference, up to a full refund, based on that good-faith discussion.

However, our belief is that once clubs go through the process and see the findings, recommendations, and clarity they gain, they will feel they received significantly more value than the investment, and will be comfortable completing the balance at full pricing.

This guarantee is intentionally limited.

We are offering this only to the first 10 clubs as part of our early adopter phase. Once we enroll 10 clubs, we will pause taking on any more so we can fully focus on audit delivery to these early adopter clubs.

Our goal is to build a strong foundation of satisfied clients, case studies, and testimonials that remove uncertainty for future buyers. Once we have that social proof in place, we do not plan to offer this same guarantee ever again for our Ace AI Audits.

This “up to full refund” satisfaction guarantee is available only to clubs engaging with us now, as early partners in shaping and perfecting this service offering.

We operate transparently, professionally, and in good faith, and we expect the same from the clubs we work with.

If there is alignment, mutual respect, and a shared desire to improve operations and golfer/member experience through AI and automation, we are confident we will deliver a consultative result you feel great about. One that makes you want to choose us as your long-term AI Advisors & Implementation Partners who can help you adopt and deploy AI solutions in your club, now, or in the future.

Not much time at all. Our process is intentionally light on your staff.

Beyond a 45-60 minute discovery call with each core team member, the 1-hour Report Presentation group call, and possibly a few follow-up questions via email, we do the heavy lifting so your team can stay focused on operations and their day-to-day workload.

While every report is fully customized for each club type, these are some of the general areas of your club that your Audit Report will cover:

1. Executive Summary

- Snapshot of your club’s current operational environment and 1-2, 2-3, and 3-5 year goals.

- Key findings and areas of opportunity

- Where AI and automation can have the greatest practical impact

2. Current Business & Operations Analysis

- Club Operations: Review of workflows, bottlenecks, time-intensive tasks, and service pressure points by department

- Marketing & Communications: Evaluation of how your club attracts, informs, and engages golfers or members

- Sales & Booking Processes: Review of inquiry handling, booking flows, confirmations, and follow-ups

- Team Productivity: Assessment of role clarity, task load, and time usage across departments

- Systems and Tools: High-level overview of existing software, platforms, and processes in use

3. AI & Automation Opportunity Areas

- Operations:

- Opportunities to streamline workflows, reduce manual tasks, and improve consistency

- Marketing:

- Automation opportunities for traffic, search, content, outreach, loyalty/retention, and engagement

- Sales & Customer Service:

- Potential improvements to booking, inquiries, and customer support workflows

- Team Collaboration:

- Opportunities to improve internal coordination and task management

- System Integration:

- Identifying where disconnected tools or processes create friction

4. Potential Tools & Solution Categories

- Overview of relevant tool categories and solution types

- Comparison of options and general trade-offs (cost, functionality, complexity, ease of adoption/use).

- Identification of low-risk, high-impact options where appropriate

5. Potential Impact Analysis

- ROI projections for each solution

- Estimated time savings for staff

- Efficiency and cost-reduction opportunities

- Expected sales and profit growth.

- Areas where consistency and service quality may improve

- Suggested metrics to track post-implementation

6. Implementation Roadmap

- Phased approach to deploying solutions:

-- Short-term opportunities (quick wins).

-- Mid-term improvements (more involved strategies and implementations).

-- Long-term automation (more complex integrations to consider in the off/slow season).

- High-level timelines, milestones, and priorities

7. Training and Change Management

- Recommendations for team training and onboarding

- Strategies to encourage adoption while preserving club culture